Our Services

Our frequently asked questions
Kindly complete the inquiry form on our website. We are eagerly anticipating the opportunity to collaborate with you!
We are located in Richmond Hill, Ontario, however, we provide our services to Toronto and all its neighboring areas.

Feel free to submit an inquiry request to us, or alternatively, you can send an email to happydaytorontoballoons@gmail.com.

Yes, you can customize your order. While some products have limited customization options, such as custom vinyl on balloons with a specific number of characters, we are happy to accommodate additional changes to the product such as different styles, extra balloons, or theme-specific balloons. However, please note that there may be an extra cost depending on the customization requirements. If you have any specific requests, please send us the base product and your ideas to happydaytorontoballoons@gmail.com.

Yes, we do provide same-day delivery on select items and subject to availability. Prior to placing your order, please contact us at (647) 527-5505 to verify availability.

Our balloons are made using top-quality materials, and we incorporate additional products that extend their lifespan. Nevertheless, the duration of a balloon’s float is largely determined by how it is handled and the environmental conditions it is exposed to. Typically, indoor balloons will float for up to 48 hours. Air-filled balloons can last from 1 week to a month, as long as they are not exposed to direct sunlight or any other sources of stress. It should be noted that these times do not apply to outdoor balloons.
In most of our helium-filled balloons, we use a non-toxic and water-soluble substance called Hi-Float, which is designed to increase the duration of their float. If a balloon bursts, and the substance remains in its liquid state, it can be easily cleaned with plain water.
We guarantee that the balloons will be delivered in good condition, but we do not offer a guarantee on their float time. The float time of helium-filled latex balloons can vary based on their size and style. The estimated float time for each arrangement is included in the product listing’s description. We suggest scheduling delivery on the day of your event when purchasing balloons. Balloon float time can be affected by various factors, including cold or hot air, high humidity, changing barometric pressure, high altitudes, and moving air from fans and vents. Due to changing conditions, some balloons may only float for a day, while others may float for several. Ana Karina Balloons is not responsible for any products used outdoors.